541111
ANZSCO 2013 v1.2
ANZSCO 2022
Call or Contact Centre Team Leader
- Skill level
- 3
- Assessed by
- VETASSESS
- Skilled lists
- ROL
ANZSCO 2013 v1.2 the edition the skilled lists and most visas use
| Major group | 5 | CLERICAL AND ADMINISTRATIVE WORKERS |
|---|---|---|
| Sub-major group | 54 | Inquiry Clerks and Receptionists |
| Minor group | 541 | Call or Contact Centre Information Clerks |
| Unit group | 5411 | Call or Contact Centre Workers |
| Occupation | 541111 | Call or Contact Centre Team Leader (skill level 3) |
Alternative titles
- Call Centre Supervisor
- Contact Centre Supervisor
Specialisations
- Call or Contact Centre Coach
- Call or Contact Centre Workforce Planner
ANZSCO 2022 the edition the 482 and 186 employer visas use
| Major group | 5 | Clerical and Administrative Workers |
|---|---|---|
| Sub-major group | 54 | Inquiry Clerks and Receptionists |
| Minor group | 541 | Call or Contact Centre Information Clerks |
| Unit group | 5411 | Call or Contact Centre Workers |
| Occupation | 541111 | Call or Contact Centre Team Leader (skill level 3) |
Alternative titles
- Call Centre Supervisor
- Contact Centre Supervisor
Specialisations
- Call or Contact Centre Coach
- Call or Contact Centre Workforce Planner
Visa options for Call or Contact Centre Team Leader
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Source: Australian Bureau of Statistics, ANZSCO (CC BY 4.0). Source: Department of Home Affairs, Skilled occupation list (CC BY 4.0). Data as at 22 October 2026. General information, not immigration advice.